Drake - I have no record of any phone messages at my business, on my cell phone or anywhere else. Send my DT Swiss fork back. The address is on the box and I also just sent you an email with it as well (I never had your email address until you posted it just now). I am a business owner as well. I suppose that's why I didnt' post a complaint until so much time went by - I gave you plenty of time to rectify and continued to call you and leave messages at 619-760-6261. I always left a message with my phone number and never received a call back. Send the fork back!