Question regarding return policy , adjustments etc.

[herzalot]

I wouldn't go and purchase a Podium or a 303 when I really want a Demo or a Session

No one has those priorities. That's just plain crazy talk! :wave:

 

[kickhorse]

Free service can be a selling point. But if you're mechanically inclined to perform them on your own, you can use that as a haggling advantage. Nothing is really free.

 

[danmtchl]

Years ago when I bought a bike back east the bike shop had free tuneups and free adjustments if you bought the bike from them. I've looked at several lbs websites and not seen anything regarding this. Is this just something they do back east (like put refrigerators in apartments when you rent one) or something that was phased out due to competition and slashing of profit margins? Do you know of any local shops that offer something like this? Also what are the typical return policies. I know two wheels one planet has 7 days or something which is adequate. I am a regular at the path and they have always been really cool with legit returns. Performance I hear has a good one but I prefer more local shops.

Sport Chalet has a great return policy, if you have the original receipt they will take it back. We take back 3-4 year old bikes and give them a FULL refund. This happens all the time.