I've visited Incycle's Pasadena location several times to check out bikes, and once for a headset install. Their selection is pretty good, and the staff seems knowledgeable about the product lines they carry. I bought a Redline Monocog 29er from them, and they sold it to me without tax, which I thought was pretty fair. A few weeks ago, I brought in a headset for installation on my Hardrock singlespeed. I asked if they could do the install while I waited, and even though they looked pretty busy, they agreed to do it. It took about thirty minutes and they did a good job. The headset (FSA Orbit UF) had a different compression nut thing--not a standard star nut--so they had to knock the original star nut out and install the FSA one. Even though it was a little extra work, they still charged me the normal installation rate. The repair staff was very courteous as well. In closing, I like this shop very much and would recommend it to anyone in the area.