Go to La Habra quite frequently and consider them to be my LBS, Jim is a super good guy and always seems to have time to talk and answer questions or just BS w/ me. The Owner is Brian, I prefer to deal w/ Jim. I have had my bike in there quite a few times and have typically been very happy w/ their work, though like Pup-N-Taco mentioned, a few times they have overlooked some things that I have spec'd. for them to fix. Overall I would give their mechanics a B+ or A-