JAX(All locations) - merged threads

Discussion in 'Bike Shop Reviews' started by PHAT TIRE, Feb 12, 2007.

  1. Matt58

    Matt58 New Member

    Joined:
    May 22, 2011
    Messages:
    65
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Anaheim Hills

    I am so sorry that we had that issue. If there is anything I can personally do to get you taken care of in the form of a return. Please don't hesitate to shoot me a personal email and I can get that taken care of. Do you still have the old spoke?

    My email is [email protected]
     
  2. Runs with Scissors

    Runs with Scissors Climbing > desending

    Joined:
    Sep 14, 2012
    Messages:
    203
    Likes Received:
    8
    Trophy Points:
    18
    Gender:
    Male
    Occupation:
    2015 Giant XTC
    Location:
    Anaheim
    While I appreciate the offer, it's along the lines of "a day late and a dollar short." I was initially impressed with the chain when I bought the two bikes. I was disabused of that very quickly upon having to deal with service on but one of those bikes. As they say, you don't get a second chance at a first impression. I'm not impressed. I won't be returning to JAX, for either maintenance or purchase. C'est la vie, y no mas y no mas.

    Chalk it up to a learning experience, hopefully for both sides. I know it was for me.
     
  3. Matt58

    Matt58 New Member

    Joined:
    May 22, 2011
    Messages:
    65
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Anaheim Hills
    I am very sorry that we lost your business. Maybe I will see you on the trails or the roads. Be safe out there.
     

Share This Page

Help keep STR alive, please click the donation button below