STR | SocalTrailRiders.org

dstepper · 07-15-2008, 12:14 PM

Rumor has it that the "Box" will be gaining travel (6") next run. Want one?...get in line and wait.

Dean

J_Sims · 07-15-2008, 12:19 PM

Quote:

Originally Posted by dstepper

Rumor has it that the "Box" will be gaining travel (6") next run. Want one?...get in line and wait.

Dean

No Forking Fork options for a 6" 29er.... Hell I was told by my new intense customer service rep that the 5.5 is in a holding pattern until there is a fork to build around... a 5" box for now would be fantastic

DeeZee · 07-15-2008, 01:20 PM

Quote:

Originally Posted by GP_pilot

Niner significantly extended the gusset from the shock pivot further down on 2008 frames which may help to prevent a break like this. So it was a design reliability improvement, not a flaw. Search MTBR Niner forum for changes and contact Niner. From what I see, they have great CS unlike some other companiEs.

Their CS is 2nd to none

BrewMaster · 07-15-2008, 02:28 PM

I've only had one experience with Niner's customers service and it was perfect. I lost the head badge off my Air9, totally my own fault, and they sent me a new one no charge, no hassle. Not a huge cost, but the fact that they didn't nickel and dime me over shipping and the cost of the head badge made me feel warm and fuzzy.

DeeZee · 07-15-2008, 02:31 PM

Quote:

Originally Posted by BrewMaster

I've only had one experience with Niner's customers service and it was perfect. I lost the head badge off my Air9, totally my own fault, and they sent me a new one no charge, no hassle. Not a huge cost, but the fact that they didn't nickel and dime me over shipping and the cost of the head badge made me feel warm and fuzzy.

Sent me a NEW front drl for my SIR FREE

If they would get rid of that EBB and go with sliders I would get another Niner in a heartbeat!

Jordansrealm · 07-15-2008, 02:39 PM

That sucks man! I am loving my Ells Evolve

DeeZee · 07-15-2008, 03:26 PM

Quote:

Originally Posted by Jordansrealm

That sucks man! I am loving my Ells Evolve

Nice bike! But Jeff needs that extra .5"

J_Sims · 07-15-2008, 03:30 PM

Rode the Evolve and an El Rey (both great bikes)and I just like the feel of the RIP better for my taste. It just seems a bit more plush while accelerating quickly and just all around fitting my riding style. I could always get a Sultan with Push rockers

DeeZee · 07-15-2008, 03:37 PM

Quote:

Originally Posted by J_Sims

Rode the Evolve and an El Rey (both great bikes)and I just like the feel of the RIP better for my taste. It just seems a bit more plush while accelerating quickly and just all around fitting my riding style. I could always get a Sultan with Push rockers

sounds like the perfect bike for you

Abui · 07-15-2008, 04:23 PM

Quote:

Originally Posted by BrewMaster

I've only had one experience with Niner's customers service and it was perfect. I lost the head badge off my Air9, totally my own fault, and they sent me a new one no charge, no hassle. Not a huge cost, but the fact that they didn't nickel and dime me over shipping and the cost of the head badge made me feel warm and fuzzy.

Niner's CS is unmatched. When they replaced my sir 9 they threw in a jersey and socks,

J_Sims · 07-15-2008, 07:30 PM

Got a call from Tani and Niner is sending a ft triangle (Blue if they can find one

) and the bike should be going back together as soon as this weekend...

Less than 24 hours after the break and the fix is on the way...

Huge Props to Niner and The Path

dstepper · 07-15-2008, 07:34 PM

Thanks for the update. It seems that the small bike companies seem to respond faster and get replacement frames out much quicker than the big name companies.

Dean

SnookDawg · 07-16-2008, 05:29 PM

Quote:

Originally Posted by J_Sims

Huge Props to Niner and The Path

Thanks for sharing this - good to hear Niner is still tops in CS.

DeeZee · 07-16-2008, 05:33 PM

Quote:

Originally Posted by J_Sims

Got a call from Tani and Niner is sending a ft triangle (Blue if they can find one

) and the bike should be going back together as soon as this weekend...

Less than 24 hours after the break and the fix is on the way...

Huge Props to Niner and The Path

Jeff how about comparing both triangles to see if they are different

J_Sims · 07-16-2008, 05:48 PM

Quote:

Originally Posted by DeeZee

Jeff how about comparing both triangles to see if they are different

Niner used the serial number to ensure correct fitment of the two pieces. I believe that we will see 2 differences in the new and old triangle 1. longer gusset in broken area of seat tube and 2. no break in the middle of said seat tube

DeeZee · 07-16-2008, 06:12 PM

Quote:

Originally Posted by J_Sims

Niner used the serial number to ensure correct fitment of the two pieces. I believe that we will see 2 differences in the new and old triangle 1. longer gusset in broken area of seat tube and 2. no break in the middle of said seat tube

Seems like they corrected the issue....Will it be ready for San Juan on Sunday

Sorry no shuttling

J_Sims · 07-16-2008, 08:02 PM

Quote:

Originally Posted by DeeZee

Seems like they corrected the issue....Will it be ready for San Juan on Sunday

Sorry no shuttling

LOL.. It may be ready but I have a huge event happening in San Diego Sunday evening so I am headed down on Sat night.

Gotta work

Have fun on my trail...

DeeZee · 07-16-2008, 08:19 PM

Quote:

Originally Posted by J_Sims

LOL.. It may be ready but I have a huge event happening in San Diego Sunday evening so I am headed down on Sat night.

Gotta work

Have fun on my trail...

We will miss ya! Been too long!

J_Sims · 07-16-2008, 08:24 PM

Quote:

Originally Posted by DeeZee

We will miss ya! Been too long!

True Dat...

07-15-2008, 12:14 PM	#61 (permalink)
dstepper Over the Hill	Rumor has it that the "Box" will be gaining travel (6") next run. Want one?...get in line and wait. Dean __________________ If I'm not lost or getting bushwacked, the trail was too easy. Prescott Valley Houses The Path

07-15-2008, 02:28 PM	#64 (permalink)
BrewMaster Thirsty	I've only had one experience with Niner's customers service and it was perfect. I lost the head badge off my Air9, totally my own fault, and they sent me a new one no charge, no hassle. Not a huge cost, but the fact that they didn't nickel and dime me over shipping and the cost of the head badge made me feel warm and fuzzy. __________________ “Very few are meant for a life of notoriety, yet all of us are meant for a life of significance." Erwin McManus, Wide Awake

07-15-2008, 02:39 PM	#66 (permalink)
Jordansrealm www.lostmanifesto.com	That sucks man! I am loving my Ells Evolve __________________ "Gene, let me hold on to your nuts for you" - CC "You think you're smart cuz you know words" - Benchwarmers

07-15-2008, 03:30 PM	#68 (permalink)
J_Sims P. W. R.	Rode the Evolve and an El Rey (both great bikes)and I just like the feel of the RIP better for my taste. It just seems a bit more plush while accelerating quickly and just all around fitting my riding style. I could always get a Sultan with Push rockers __________________ Your actions speak so loud I can't hear a word your saying Big Thanks to ::: http://www.thepathbikeshop.com/

07-15-2008, 07:30 PM	#71 (permalink)
J_Sims P. W. R.	Got a call from Tani and Niner is sending a ft triangle (Blue if they can find one) and the bike should be going back together as soon as this weekend... Less than 24 hours after the break and the fix is on the way... Huge Props to Niner and The Path __________________ Your actions speak so loud I can't hear a word your saying Big Thanks to ::: http://www.thepathbikeshop.com/

07-15-2008, 07:34 PM	#72 (permalink)
dstepper Over the Hill	Thanks for the update. It seems that the small bike companies seem to respond faster and get replacement frames out much quicker than the big name companies. Dean __________________ If I'm not lost or getting bushwacked, the trail was too easy. Prescott Valley Houses The Path

STR | SocalTrailRiders.org

Your Southern CaliforniaMountain Biking Community

Your Southern California
Mountain Biking Community