Page 1 of 12 1 2 3 4 5 11 ... LastLast
Results 1 to 20 of 223

Thread: Performance Bikes - all locations/on-line (Merged threads)

  1. #1
    STR Veteran Winger's Avatar
    Joined
    Oct 2006
    Thanks
    531
    Thanks earned: 1,045

    Default Performance Bikes - all locations/on-line (Merged threads)

    It is funny, but I got the same feeling when I went into The Path. I felt like a total rookie, probably because I didn't know the way the shop worked. Do I really enter through the back? Should I be walking through the repair shop to get to the merchandise? Where do I pay?

    The 2nd time in the shop was better. I was looking for a sram gold powerlink and one of the guys stopped & took the time to pull a used chain out and show me how to insert the powerlink.

    The prices at The Path were on-par with other bike shops, which tend to be a bit more expensive than large stores.

    My personal favorite place is Performance in the Tustin Marketplace. They have always greeted me when I walked in the door. They have awesome prices as long as you buy the parts when they are on sale, which is always. They have a great no-hassle return policy. I once ripped the sidewall of a brand new tire on my first ride and they exchanged it. The staff even recommends alternative parts from other stores if they feel they don't have what you are looking for. I.E. they told me to buy simple green from Costco instead of the regular degreaser. I have had no experience with their maintenance department.

  2. post thanked by:

    steviebfromtheoc (10-20-2007)

  3. #2
    Senior Member brownlandshark's Avatar
    Joined
    Oct 2007
    From
    Rancho Cucamonga
    Thanks
    94
    Thanks earned: 188

    Default

    Clean store, friendly service, great bunch working there.

  4. #3
    northshore's Avatar
    Joined
    Oct 2007
    From
    Laguna Hills, CA
    Thanks
    5,109
    Thanks earned: 3,415

    Default Performance, Laguna Hills

    I only go here if a specific product I want is in stock or is on sale. Customer service is great. Someone is always greeting you or at the very least apologizing because they are working with another customer. There is always some type of sale going on and the majority of the employees there will cut you a better discount.

    I never had my bike serviced there other than my rear wheel which suffered a handful of beat up spokes. The cost of repair was just $15 that included the new spokes as well. A bargain if you ask me.

    The only small issue I have is they tend not to carry popular items of smaller LBS. IE: I was looking for a set of elbow/knee protection and they had a really weak variety of them.

    I have heard a number of horror stories with Performance but I haven't had a single bad experience yet. If something I need is in stock and more than likely on sale I will buy it there. If my bike needs serious work, I'd rather take it to a smaller store with more experience.
    Hawaiian Island Creations
    Make a difference: www.imba.com

  5. post thanked by:

    Lefty Kev (11-12-2008), ocrider (10-29-2007), Pain Freak (11-06-2007)

  6. #4
    Code Blue
    Guest

    Default They....

    Quote Originally Posted by northshore View Post
    I only go here if a specific product I want is in stock or is on sale. Customer service is great. Someone is always greeting you or at the very least apologizing because they are working with another customer. There is always some type of sale going on and the majority of the employees there will cut you a better discount.

    I never had my bike serviced there other than my rear wheel which suffered a handful of beat up spokes. The cost of repair was just $15 that included the new spokes as well. A bargain if you ask me.

    The only small issue I have is they tend not to carry popular items of smaller LBS. IE: I was looking for a set of elbow/knee protection and they had a really weak variety of them.

    I have heard a number of horror stories with Performance but I haven't had a single bad experience yet. If something I need is in stock and more than likely on sale I will buy it there. If my bike needs serious work, I'd rather take it to a smaller store with more experience.
    rarely stock anything I use except for energy drinks / food. This shop is on my way home from work.

    Things I went in their to get and didn't have or know they don't carry :

    • Rock-n-Roll gold chain lube
    • Tubes for 29" wheels
    • King Headset
    • Tires for 29" wheels
    • Wide 31.8 Carbon Bars
    • SS cogs
    • SS freewheels
    • Stan's sealer
    • Brake Pads
    • SS Chain
    • Other
    I just go right past them and drive the 15 miles or so to The Path

  7. #5
    ericfoltz's Avatar
    Joined
    Nov 2006
    From
    Out on the Road
    Thanks
    801
    Thanks earned: 6,417

    Default

    I shop there alot. A couple of months ago I went in looking for a Kore seat. They didn't have the one I was looking for so I was going to have them special order it for me. The manager called their Corp office to see about it and after doing a quick search, the guy at Corp told the manager to tell me that pricepoint had the seat I wanted on sale. Kind of above and beyond service.

    I also like the 10% credit and the sales are pretty good.

    I think any of the "corporate" bike shops are going to be a reflection of the management. The LH store seems to have a good team.

    I also spread my money around at the Path (tires) and R&R Mission Viejo.
    STRAVA Ambassador


  8. #6
    STR Veteran .8down's Avatar
    Joined
    Aug 2007
    Thanks
    994
    Thanks earned: 1,372

    Default

    I liked it better when it was Supergo, but its still pretty decent shop but like most, they don't have inventory...

  9. #7
    STR Veteran Abui's Avatar
    Joined
    Mar 2006
    From
    Thousand Oaks
    Thanks
    2,729
    Thanks earned: 8,715

    Default Just gotta be picky

    Quote Originally Posted by .8down View Post
    I liked it better when it was Supergo, but its still pretty decent shop but like most, they don't have inventory...
    They beat other stores on some inventory and some sales.

    This week they had a 20% off coupon. So thought about a TriNewt, found it was already discounted $20 so applying the additional 20% made the sale. Places like Speedgoat don't even have it in stock.

  10. #8
    northshore's Avatar
    Joined
    Oct 2007
    From
    Laguna Hills, CA
    Thanks
    5,109
    Thanks earned: 3,415

    Default

    I stopped by after work on 10/31 to pick up a Camelbak bite valve, a cleaning kit, and head sweat bands. They did not have any free ride shoes in stock. John is a great employee, offers discounts even on sale items, and just loves to talk about bikes. Always a consistent positive experience when I go there.
    Hawaiian Island Creations
    Make a difference: www.imba.com

  11. #9
    northshore's Avatar
    Joined
    Oct 2007
    From
    Laguna Hills, CA
    Thanks
    5,109
    Thanks earned: 3,415

    Default

    I attempted to price match an '07 Iron Horse MKIII Competition bike. The sales associate was great help explaining all the components, types of riding styles, etc. However, the manager denied the price match and sent me packing. Looks like I will be taking my money elsewhere.

    EDIT: I also mentioned to the employee and the manager that I have dropped a decent amount of cash on other items for my older Giant bike and various items like Camel Baks.
    Hawaiian Island Creations
    Make a difference: www.imba.com

  12. post thanked by:

    Dino Brown (11-06-2007)

  13. #10
    Bloated Mountain B'hiker jeffj's Avatar
    Joined
    Jul 2007
    From
    Castaic, CA
    Thanks
    8,734
    Thanks earned: 5,400

    Default

    Quote Originally Posted by northshore View Post
    I attempted to price match an '07 Iron Horse MKIII Competition bike. The sales associate was great help explaining all the components, types of riding styles, etc. However, the manager denied the price match and sent me packing. Looks like I will be taking my money elsewhere.
    What was the reason given for denying the price match?

  14. post thanked by:

    northshore (11-06-2007)

  15. #11
    STR Veteran .8down's Avatar
    Joined
    Aug 2007
    Thanks
    994
    Thanks earned: 1,372

    Default

    Quote Originally Posted by northshore View Post
    I attempted to price match an '07 Iron Horse MKIII Competition bike. The sales associate was great help explaining all the components, types of riding styles, etc. However, the manager denied the price match and sent me packing. Looks like I will be taking my money elsewhere.
    there is a sale guy there, I think hes pinoy hes cool, talked about a lot of stuff. you should have told them that if they don't get your money someone else will, its not like those bikes just fly out the door.

  16. post thanked by:

    northshore (11-06-2007)

  17. #12
    northshore's Avatar
    Joined
    Oct 2007
    From
    Laguna Hills, CA
    Thanks
    5,109
    Thanks earned: 3,415

    Default

    Quote Originally Posted by jeffj View Post
    What was the reason given for denying the price match?
    He claimed the source was not valid.

    Quote Originally Posted by .8down View Post
    there is a sale guy there, I think hes pinoy hes cool, talked about a lot of stuff. you should have told them that if they don't get your money someone else will, its not like those bikes just fly out the door.
    That's the guy I talked to. Really cool.
    Hawaiian Island Creations
    Make a difference: www.imba.com

  18. post thanked by:

    jeffj (12-08-2008)

  19. #13
    Shu's Avatar
    Joined
    Feb 2005
    From
    Orange
    Thanks
    2,971
    Thanks earned: 4,559

    Default

    Quote Originally Posted by northshore View Post
    The only small issue I have is they tend not to carry popular items of smaller LBS. IE: I was looking for a set of elbow/knee protection and they had a really weak variety of them.
    Hit up The Path...they have a decent enough selection and very good prices...Jenson also has a decent selection and good prices...so depends on your location w/ gas being $95 a gallon
    07 Bionicon Golden Willow
    Rat Rod cruiser
    Cannondale CAAD5 R9000si

  20. post thanked by:

    northshore (11-06-2007)

  21. #14
    Senior Member MuddyEdgar's Avatar
    Joined
    Mar 2007
    From
    "Playa Larga".......LBC
    Thanks
    200
    Thanks earned: 232

    Default

    Quote Originally Posted by northshore View Post
    I attempted to price match an '07 Iron Horse MKIII Competition bike. The sales associate was great help explaining all the components, types of riding styles, etc. However, the manager denied the price match and sent me packing. Looks like I will be taking my money elsewhere.
    Go to the one in Torrance (redondo bch Blv.) They are really good with price match. I've done it many-many times with no prob.

  22. post thanked by:

    northshore (11-06-2007)

  23. #15
    northshore's Avatar
    Joined
    Oct 2007
    From
    Laguna Hills, CA
    Thanks
    5,109
    Thanks earned: 3,415

    Default

    I really didn't want to drop my cash here due to a previous price matching problem for a bike but deperation beckons when other local LBSs in the area didn't carry Chamois Butt'r. Picked up a tube or Butt'r and a spare tire tube in case I get stuck out in boon-ville. A few of the employees asked why I haven't been around in awhile and told them why. Hopefully my comments will make another customers experience a positive one.
    Hawaiian Island Creations
    Make a difference: www.imba.com

  24. #16
    ericfoltz's Avatar
    Joined
    Nov 2006
    From
    Out on the Road
    Thanks
    801
    Thanks earned: 6,417

    Default

    You might want to go back. I was in last night and they had a Iron Horse MkIII Team on Clearance at $2700.
    STRAVA Ambassador


  25. post thanked by:

    northshore (12-05-2007)

  26. #17
    northshore's Avatar
    Joined
    Oct 2007
    From
    Laguna Hills, CA
    Thanks
    5,109
    Thanks earned: 3,415

    Default

    Quote Originally Posted by ericfoltz View Post
    You might want to go back. I was in last night and they had a Iron Horse MkIII Team on Clearance at $2700.
    I bought a MKIII Comp for $1500 a few weeks ago from a different shop.
    Hawaiian Island Creations
    Make a difference: www.imba.com

  27. #18
    Code Blue
    Guest

    Default Do..

    Quote Originally Posted by northshore View Post
    I really didn't want to drop my cash here due to a previous price matching problem for a bike but deperation beckons when other local LBSs in the area didn't carry Chamois Butt'r. Picked up a tube or Butt'r and a spare tire tube in case I get stuck out in boon-ville. A few of the employees asked why I haven't been around in awhile and told them why. Hopefully my comments will make another customers experience a positive one.
    the employees only remember their customers that buy Butt'r

  28. post thanked by:

    northshore (12-05-2007)

  29. #19
    northshore's Avatar
    Joined
    Oct 2007
    From
    Laguna Hills, CA
    Thanks
    5,109
    Thanks earned: 3,415

    Default

    Went there during lunch today. Bought a few tubes, SS kit, and Oury grips for cheap. No issues.
    Hawaiian Island Creations
    Make a difference: www.imba.com

  30. #20
    Wannabe
    Joined
    Nov 2005
    From
    Moreno Valley, CA
    Thanks
    403
    Thanks earned: 1,078

    Default Performance, Riverside

    Did anyone even know this shop existed? It must be new because I saw it for the first time last weekend and had to stop by. I love the performance membership thing. YOu get 10% back on your purchases the next day. It is going to be my one stop shop for all my clothing needs. Didn't really see the best bikes in there and the bikes the mechanic was working on were not bikes you would see out on the trails. The people in the shop were very helpful and didn't hesitate to give me ideas on how to spend my money.

    All-in-all I will go back to buy riding clothes and other miscellaneous items. Oh yeah and the webpage has the outlet shop where you can get stuff for extra cheap and still use your membership online. I have already gotten enough back to make up the cost of my membership on my first visit!
    Branson Endurance Coaching - Affordable Coaching for Endurance Athletes

    Chris Branson - My personal site

  31.    Sponsored Links

Similar Threads

  1. Adrenaline Bikes (merged threads)
    By Waldo in forum Bike Shop Reviews
    Replies: 158
    Last Post: 01-24-2012, 03:21 PM
  2. Fullerton Bikes (Threads merged)
    By mtnbikerfred in forum Bike Shop Reviews
    Replies: 24
    Last Post: 11-18-2011, 05:11 PM
  3. Stolen Dh Bikes - 12/5/09 Merged threads
    By kylieava in forum General Discussion
    Replies: 24
    Last Post: 12-10-2009, 09:57 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •