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.8down · 09-11-2007, 10:40 AM

my retention system broke on my Giro Pneumo Helmet, was wondering if there was a source of getting a new one:

the problem is circled in red

that little tab has stopped clicking and retaining my large head. The helmet has never felt a rock so it seems a waste to just chuck it.

allison · 09-11-2007, 10:41 AM

Take it into a Giro dealer. They may be able to get a new one for you.

TooManyTacos · 09-11-2007, 10:58 AM

Yeah, I've heard that Giro is really good about replacement parts and stuff. If your dealer doesn't work with you, you might even want to try contacting them directly to see what your options are.

denmother · 09-11-2007, 10:59 AM

I contacted them directly and they shipped me the replacement parts free of charge.

foofighter · 09-11-2007, 11:03 AM

^^^ditto...i needed new helmet padding and they sent it out to me...be patient though it took almost 2 weeks or so for them to reply back to your inquiry...they must get bombarded w/ emails etc.

.8down · 09-11-2007, 11:31 AM

nice nice, thanks all, since I dont really have the helmet in my hand at this point, and I have another one to use in the mean time, I will do as you guys say.

jeffj · 09-11-2007, 01:01 PM

I had my LBS order one for my E2. Took a week or so and cost all of ten bucks.

They actually have a tackle box looking setup with all the Giro parts in it, but they were out of stock for the retention system at the time and Giro was going through some admin changes and so they hadn't kept up stock recently.

.8down · 09-11-2007, 01:46 PM

I called and I guess I have to give them info from the helmet but since I dont have it on me they couldnt do anything, guess whenI get it back, I will call back.

jeffj · 09-11-2007, 01:50 PM

Quote:

Originally Posted by Slo-poke

I called and I guess I have to give them info from the helmet but since I dont have it on me they couldnt do anything, guess whenI get it back, I will call back.

I hope your serial number is legible. Mine was almost gone. You should still be able to ID it somehow.

BrewMaster · 09-11-2007, 02:01 PM

Duct tape baby, duct tape.

.8down · 09-11-2007, 02:03 PM

Quote:

Originally Posted by BrewMaster

Duct tape baby, duct tape.

I sent you a thanks but its got sarcasm all over it.

BrewMaster · 09-11-2007, 03:05 PM

Quote:

Originally Posted by Slo-poke

I sent you a thanks but its got an sarcasm all over it.

I'll take it!

09-11-2007, 10:40 AM	#1 (permalink)
.8down STR Veteran	replacements for Giro Retention system my retention system broke on my Giro Pneumo Helmet, was wondering if there was a source of getting a new one: the problem is circled in red that little tab has stopped clicking and retaining my large head. The helmet has never felt a rock so it seems a waste to just chuck it. __________________ .8down designs

09-11-2007, 10:41 AM	#2 (permalink)
allison Gone ridin'	Take it into a Giro dealer. They may be able to get a new one for you. __________________

09-11-2007, 11:31 AM	#6 (permalink)
.8down STR Veteran	nice nice, thanks all, since I dont really have the helmet in my hand at this point, and I have another one to use in the mean time, I will do as you guys say. __________________ .8down designs

09-11-2007, 01:46 PM	#8 (permalink)
.8down STR Veteran	I called and I guess I have to give them info from the helmet but since I dont have it on me they couldnt do anything, guess whenI get it back, I will call back. __________________ .8down designs

09-11-2007, 02:01 PM	#10 (permalink)
BrewMaster Thirsty	Duct tape baby, duct tape. __________________ “Very few are meant for a life of notoriety, yet all of us are meant for a life of significance." Erwin McManus, Wide Awake

09-11-2007, 10:58 AM	#3 (permalink)
TooManyTacos Or Not Enough	Yeah, I've heard that Giro is really good about replacement parts and stuff. If your dealer doesn't work with you, you might even want to try contacting them directly to see what your options are.

09-11-2007, 10:59 AM	#4 (permalink)
denmother	I contacted them directly and they shipped me the replacement parts free of charge. __________________ My Sponsorhouse profile ~Weekends are like recess for adults so play hard until the bell rings Gene Hamilton: Happy, friendly people that may not be the best athletes are more fun than arrogant "experts".

09-11-2007, 11:03 AM	#5 (permalink)
foofighter Ride More Talk Less	^^^ditto...i needed new helmet padding and they sent it out to me...be patient though it took almost 2 weeks or so for them to reply back to your inquiry...they must get bombarded w/ emails etc.

09-11-2007, 01:01 PM	#7 (permalink)
jeffj Sally O'Malley	I had my LBS order one for my E2. Took a week or so and cost all of ten bucks. They actually have a tackle box looking setup with all the Giro parts in it, but they were out of stock for the retention system at the time and Giro was going through some admin changes and so they hadn't kept up stock recently.

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