STR | SocalTrailRiders.org

tribune · 06-30-2007, 10:57 AM

I was about to order a fully customized fisher rig from my LBS (jax bikes) here in Irvine, but I just had a really bad experience with them today, so I'm looking for another local Trek dealer with a good reputation.

So far it looks like my options are santiago cycling/switchback cyclery/cycle werks in costa mesa/mission viejo.

Any thoughts? Basically I'm looking for a shop that is organized enough to do a warranty/exchange for me in a timely fashion should my frame spontaneously combust or something of the nature :-)

tkblazer · 06-30-2007, 12:03 PM

I've heard nothing but good things about the people over at Switchback... i even rode with a few of them for a short time this week during a Santiago Oaks ride. nice people for sure.

mtnbikej · 06-30-2007, 12:21 PM

Come see us......we can see what we can do for you.

We have a 17.5" Rig in stock right now.

Santiago Cyclery is more of a roadie shop .

mtnbikej

Kid A · 06-30-2007, 02:23 PM

Quote:

Originally Posted by tribune

So far it looks like my options are santiago cycling/switchback cyclery/cycle werks in costa mesa/mission viejo.

been in switchback a few times. they seem down. appears the were way cool with helping johnny dirt get some warrantly work even though he bought his rig elsewhere. Been to santiago as well. think more of a roadie shop and owner has a bit of a rep (i'll leave it at that). Never hit either cyclewerks locations you reference.

Quote:

Originally Posted by mtnbikej

Santiago Cyclery...in the process of trying to sell the shop.

mtnbikej

wasn't aware - any specific reason?

Johnny Dirt · 06-30-2007, 06:00 PM

Switchback Cyclery is where you want to go. Mtnbikej will take very good care of you. I had taken my busted sled to him and he had it replaced and built up in just under 3 weeks!! Very nice work too, I might add.

SAR_boats · 06-30-2007, 06:37 PM

I have been very happpy with the guys over at Switchback. I am sure they will treat you well

roadkillross · 06-30-2007, 07:46 PM

come by helens tomoro or this wednesday... we got stuff on sale up to 50% off including 06 GF and trek.... give me a call tomoro afternoon for a pricing list and models!!!

ocrider · 06-30-2007, 09:36 PM

I'd recomend Switchback. That shop is awsome!!!

mtnbikej · 06-30-2007, 10:24 PM

Quote:

Originally Posted by Kid A

been in switchback a few times. they seem down. appears the were way cool with helping johnny dirt get some warrantly work even though he bought his rig elsewhere. Been to santiago as well. think more of a roadie shop and owner has a bit of a rep (i'll leave it at that). Never hit either cyclewerks locations you reference.

wasn't aware - any specific reason?

They want to concentrate on their torture clinics. At least that is what I heard.

tribune · 07-01-2007, 09:20 AM

Quote:

Originally Posted by mtnbikej

Come see us......we can see what we can do for you.

We have a 17.5" Rig in stock right now.

Santiago Cyclery is more of a roadie shop and they are in the process of trying to sell the shop.

mtnbikej

17.5"

I guess you didn't see my clyde post! I'm 6'4

carbonman · 07-01-2007, 11:13 AM

I'd recommend Switchback. They've been helpful in answering any of my questions.

Pho'dUp · 07-01-2007, 12:44 PM

Folks at Switchback are super nice. If you want a Trek check them out.

Then go next door and get a Gyro at Sasoon Chicken. Yum good stuff there too.

Kid A · 07-01-2007, 01:28 PM

Quote:

Originally Posted by Pho'dUp

Then go next door and get a Gyro at Sasoon Chicken. Yum good stuff there too.

noticed that place for the first time yesterday. will check them out. ended up hitting georges across the street. (first time as well) rock solid b-fast burrito

CalEpic · 07-01-2007, 01:40 PM

Is Blondie's still across the street? I've spilled a few beers there in my past.

ps - sorry for the threadjack. Go to Switchback, buy your bike, be happy.

C

CC · 07-01-2007, 05:29 PM

Incycle ~ San Dimas

mtnbikej · 07-01-2007, 06:09 PM

Quote:

Originally Posted by tribune

17.5"

I guess you didn't see my clyde post! I'm 6'4

Sorry, must have missed that one.

PHAT TIRE · 07-01-2007, 06:30 PM

what happened @ JAX?

Winger · 07-02-2007, 12:48 PM

WOO HOO!!! This made my day. Jax Irvine gave me horrible service after I bought the bike. You are lucky to realize this before you made the investment.

I wish I had bought my bike @ Switchback. They are always willing to help, and put in a lot of hours on events for mountain bikers. They are at the top of my list right now.

Santiago Cyclery.....That shop was right next to my old apt complex. I bought a Trek 4900 from them years ago. There was always something forced or strange about conversations with their people. Sometimes they were willing to help, other times they acted lilke they were too busy for you. Definitely a roadie store.

The straw that broke the camels back was when they told me they could order a Trek Fuel EX8 for me and they gave me an AWESOME deal on it. I wrote them a check for the full amount, but when I called them a week later, the day before I was supposed to pick it up, they told me they could not get my size. Thats when I picked up my check & went to Jax Irvine to spend $200 more because I could not wait.

Oh, and my entire issue was that I needed an XL frame and no shops could find one. You are in the same boat. Sorry.

Skeeter · 07-02-2007, 02:50 PM

Another Switchback plug, great to work with and fast turnaround

06-30-2007, 10:57 AM	#1 (permalink)
tribune Junior Member	Recommended OC Trek dealers? I was about to order a fully customized fisher rig from my LBS (jax bikes) here in Irvine, but I just had a really bad experience with them today, so I'm looking for another local Trek dealer with a good reputation. So far it looks like my options are santiago cycling/switchback cyclery/cycle werks in costa mesa/mission viejo. Any thoughts? Basically I'm looking for a shop that is organized enough to do a warranty/exchange for me in a timely fashion should my frame spontaneously combust or something of the nature :-)

06-30-2007, 12:03 PM	#2 (permalink)
tkblazer Speakin' Tha Truth	I've heard nothing but good things about the people over at Switchback... i even rode with a few of them for a short time this week during a Santiago Oaks ride. nice people for sure. __________________ Bananaseat: i'm hitting it on a regular basis

06-30-2007, 12:21 PM	#3 (permalink)
mtnbikej Warrior Society Member	Come see us......we can see what we can do for you. We have a 17.5" Rig in stock right now. Santiago Cyclery is more of a roadie shop . mtnbikej __________________ http://www.switchbackcyclery.com http://warriorssociety.org Last edited by mtnbikej; 07-02-2007 at 01:52 PM. Reason: content

06-30-2007, 06:37 PM	#6 (permalink)
SAR_boats Hurtin'	I have been very happpy with the guys over at Switchback. I am sure they will treat you well __________________

06-30-2007, 07:46 PM	#7 (permalink)
roadkillross Throw some Dee's on it	come by helens tomoro or this wednesday... we got stuff on sale up to 50% off including 06 GF and trek.... give me a call tomoro afternoon for a pricing list and models!!! __________________ Offroadie-"I ride a fixed gear, but I'm no hipster." dirttorpedo- "i like the runs..........:

06-30-2007, 06:00 PM	#5 (permalink)
Johnny Dirt Dirt is Good!	Switchback Cyclery is where you want to go. Mtnbikej will take very good care of you. I had taken my busted sled to him and he had it replaced and built up in just under 3 weeks!! Very nice work too, I might add.

06-30-2007, 09:36 PM	#8 (permalink)
ocrider STR Veteran	I'd recomend Switchback. That shop is awsome!!! __________________ sickest bikes>> Feltracing.com Coolest LBS Switchback Cyclery Best Grips > Ergon Ergonomics other supporters: Warrior's Society Sprocket Head Sambazon

07-01-2007, 11:13 AM	#11 (permalink)
carbonman Captian of BIG RED	I'd recommend Switchback. They've been helpful in answering any of my questions.

07-01-2007, 12:44 PM	#12 (permalink)
Pho'dUp Ghetto Swan Lake	Folks at Switchback are super nice. If you want a Trek check them out. Then go next door and get a Gyro at Sasoon Chicken. Yum good stuff there too.

07-01-2007, 01:40 PM	#14 (permalink)
CalEpic STR Moderator	Is Blondie's still across the street? I've spilled a few beers there in my past. ps - sorry for the threadjack. Go to Switchback, buy your bike, be happy. C __________________ ShinKen: OOhhh helLSS YEsS!~!!! JoeTruth: As far as I'm concerned, I could really care less. Just ride your damn bike and STFU already

07-01-2007, 05:29 PM	#15 (permalink)
CC V.P. Kickstand Inspection	Incycle ~ San Dimas __________________ I hUCkeD last night ~ STR Dirty Girl ~ Incycle.com

07-01-2007, 06:30 PM	#17 (permalink)
PHAT TIRE Riders on the solar storm	what happened @ JAX? __________________

07-02-2007, 12:48 PM	#18 (permalink)
Winger STR Veteran	WOO HOO!!! This made my day. Jax Irvine gave me horrible service after I bought the bike. You are lucky to realize this before you made the investment. I wish I had bought my bike @ Switchback. They are always willing to help, and put in a lot of hours on events for mountain bikers. They are at the top of my list right now. Santiago Cyclery.....That shop was right next to my old apt complex. I bought a Trek 4900 from them years ago. There was always something forced or strange about conversations with their people. Sometimes they were willing to help, other times they acted lilke they were too busy for you. Definitely a roadie store. The straw that broke the camels back was when they told me they could order a Trek Fuel EX8 for me and they gave me an AWESOME deal on it. I wrote them a check for the full amount, but when I called them a week later, the day before I was supposed to pick it up, they told me they could not get my size. Thats when I picked up my check & went to Jax Irvine to spend $200 more because I could not wait. Oh, and my entire issue was that I needed an XL frame and no shops could find one. You are in the same boat. Sorry.

07-02-2007, 02:50 PM	#19 (permalink)
Skeeter uno, dos, tres bubbs	Another Switchback plug, great to work with and fast turnaround __________________ Evil Chocula: I speak from experience both giving and recieving.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Trek Soho Commuter...Your thoughts?	Fired Yo Momma	General Discussion	6	06-22-2007 12:10 PM
Opinion's on Trek bike...	Skeeter	The Market Place	36	10-11-2006 04:48 PM
Trek Fisher and lemond demo	ocrider	General Discussion	0	05-07-2005 05:07 PM
Switchback Cyclery is now an authorized Trek dealer	mtnbikej	General Discussion	0	12-17-2004 09:09 PM

STR | SocalTrailRiders.org

Your Southern CaliforniaMountain Biking Community

Your Southern California
Mountain Biking Community