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bikebike69 · 11-04-2006, 07:48 PM

Hey guys I just picked up a new-old stock 2003 Turner DHR frameset. I hear on MTBR.com that are several failures out there. Has anyone here broken or cracked 03 frames,swingarms,links.etc. More than a little concerned about building this thing and racing it. Any help or info would be great. If so what is your experiance with there customer service. HPIM0982.JPG

CalEpic · 11-04-2006, 08:07 PM

Best CS in the business. Do a search on mtbr.com Turner forum for your specific question on the frame.

C

Von-Diggity · 11-04-2006, 08:13 PM

I believe they were cracking where the shock mount attaches at the downtube. Mostly happened with the heavier riders if I remember correctly. My 03 DHR is still alive.

bikebike69 · 11-04-2006, 08:46 PM

MTBR.com is where I got the bad news. The bad thing is I am a heavy rider at 205-210 lbs. I am not a hucker really but I want to be able jump off of a rock at Fontana in a race without fear of a break. I have spent the last couple hours reading,it seems like everyone was happy with CS so I hope I can get this sorted out this week. I was really excited to build it up they are such pretty frames. I just sent an email to the warranty dept. at Turner and I hope to hear back from them this week. Thanks for your feedback,I will keep you guys posted.

UseItOrLooseIt · 11-04-2006, 09:59 PM

I agree with von diggity. he's smart

cru jones · 11-05-2006, 10:33 AM

Older Dhr frames = pretty. Newer Dhr frames = not so pretty

FoShizzle · 11-05-2006, 11:53 AM

cant comment on the bike but the customer service is literally top notch. VERY few companies in the business are on par with Turner customer service....heck, we should make an appt. to visit Dave as a group given how close Turner is.

dhshuttlemonkey · 11-05-2006, 06:51 PM

Von-Diggs is correct. The problem with cracking at the shock mount was corrected with the '05 and new models. I wouldn't worry about the warranty as Turner CS is second to none. I'm positive DT will take care of it. The only drawback is if you crack your '03, the new '07's won't be available until sometime in January.

bikebike69 · 11-05-2006, 07:18 PM

Quote:

Originally Posted by cru jones

Older Dhr frames = pretty. Newer Dhr frames = not so pretty

I was actually glad to find the tube version DHR ,I really liked those but could never find one I could afford. I just got lucky on this one but I guess thats why it had never sold. I have sent in a couple of emails to Turner so maybe I will hear back from them Mon. or Tues.

Keep you posted.

bikebike69 · 11-06-2006, 08:50 AM

Update on the DHR; Greg the warranty guy at Turner returned my call first thing this morning (very impressed with that). And was very helpful and shared lots of info with me regarding the frame. So as it stands they are going to send me the new larger rocker links for the shock. They seem to think that the main pivot housing cracks were very isolated and was not the main worry. Greg says build it up, race it, and if anything bad happens they would step up WITH FULL WARRANTY. I'm good with that, so I guess I'll start up the build and hope for the best. Can't wait to get it out to Fontana for the trial run. Thanks again to everyone who gave me info. I really am glad we have such a great forum like this to share info.

dhshuttlemonkey · 11-06-2006, 09:09 AM

Turner's CS is top notch, that's why I now own 3. There are people that hate on Turner's on this board but where else are you going to get that level of service and assurance on a used frame and have the company stand behind their product.

Von-Diggity · 11-06-2006, 10:27 AM

It's just some of the fools on the MTBR forum that make me want to huck my DHR on them from at least 6 feet to flat.

Quote:

Originally Posted by MTBRacer

Turner's CS is top notch, that's why I now own 3. There are people that hate on Turner's on this board but where else are you going to get that level of service and assurance on a used frame and have the company stand behind their product.

roadkillross · 11-06-2006, 02:32 PM

im startin to want a DHR now

TURNERob · 11-06-2006, 02:47 PM

Quote:

Originally Posted by downhillross13

im startin to want a DHR now

Thatta boy

bikebike69 · 11-06-2006, 02:54 PM

Quote:

Originally Posted by downhillross13

im startin to want a DHR now

Well Performance bikes still has a silver/black 04 DHR which I was going to get but it is a large $1350.00 ACT NOW

TURNERob · 11-06-2006, 02:56 PM

Quote:

Originally Posted by bikebike69

Well Performance bikes still has a silver/black 04 DHR which I was going to get but it is a large $1350.00 ACT NOW

Which store?

bikebike69 · 11-06-2006, 04:33 PM

Quote:

Originally Posted by TURNERob

Which store?

SantaMonica location 5th/Broadway

roadkillross · 11-06-2006, 05:05 PM

i wnna buy that one dont steal if from me!!!!!

TURNERob · 11-06-2006, 05:09 PM

Quote:

Originally Posted by downhillross13

i wnna buy that one dont steal if from me!!!!!

It's all yours........I'd have to sell my AS-X before I could buy another bike.

bikebike69 · 11-06-2006, 05:15 PM

Quote:

Originally Posted by downhillross13

i wnna buy that one dont steal if from me!!!!!

Good luck Ross. I hope it's still there, alot of guys were looking at it when I got mine Saturday. Post pics if you get it.

11-04-2006, 07:48 PM	#1 (permalink)
bikebike69 Member	Turner DHR cracks Hey guys I just picked up a new-old stock 2003 Turner DHR frameset. I hear on MTBR.com that are several failures out there. Has anyone here broken or cracked 03 frames,swingarms,links.etc. More than a little concerned about building this thing and racing it. Any help or info would be great. If so what is your experiance with there customer service. HPIM0982.JPG

11-04-2006, 09:59 PM	#5 (permalink)
UseItOrLooseIt go big or go home	I agree with von diggity. he's smart __________________

11-05-2006, 06:51 PM	#8 (permalink)
dhshuttlemonkey STR Veteran	Von-Diggs is correct. The problem with cracking at the shock mount was corrected with the '05 and new models. I wouldn't worry about the warranty as Turner CS is second to none. I'm positive DT will take care of it. The only drawback is if you crack your '03, the new '07's won't be available until sometime in January. __________________ www.incycle.com http://sponsorhouse.loopd.com/Members/fquiroz/Home.aspx

11-06-2006, 09:09 AM	#11 (permalink)
dhshuttlemonkey STR Veteran	Turner's CS is top notch, that's why I now own 3. There are people that hate on Turner's on this board but where else are you going to get that level of service and assurance on a used frame and have the company stand behind their product. __________________ www.incycle.com http://sponsorhouse.loopd.com/Members/fquiroz/Home.aspx

11-06-2006, 02:32 PM	#13 (permalink)
roadkillross Throw some Dee's on it	im startin to want a DHR now __________________ Offroadie-"I ride a fixed gear, but I'm no hipster." dirttorpedo- "i like the runs..........:

11-04-2006, 08:07 PM	#2 (permalink)
CalEpic STR Moderator	Best CS in the business. Do a search on mtbr.com Turner forum for your specific question on the frame. C

11-04-2006, 08:13 PM	#3 (permalink)
Von-Diggity	I believe they were cracking where the shock mount attaches at the downtube. Mostly happened with the heavier riders if I remember correctly. My 03 DHR is still alive. __________________ You are not what you own. -Fugazi

11-04-2006, 08:46 PM	#4 (permalink)
bikebike69 Member	MTBR.com is where I got the bad news. The bad thing is I am a heavy rider at 205-210 lbs. I am not a hucker really but I want to be able jump off of a rock at Fontana in a race without fear of a break. I have spent the last couple hours reading,it seems like everyone was happy with CS so I hope I can get this sorted out this week. I was really excited to build it up they are such pretty frames. I just sent an email to the warranty dept. at Turner and I hope to hear back from them this week. Thanks for your feedback,I will keep you guys posted.

11-05-2006, 10:33 AM	#6 (permalink)
cru jones never say never	Older Dhr frames = pretty. Newer Dhr frames = not so pretty

11-05-2006, 11:53 AM	#7 (permalink)
FoShizzle The Real Slim Shady	cant comment on the bike but the customer service is literally top notch. VERY few companies in the business are on par with Turner customer service....heck, we should make an appt. to visit Dave as a group given how close Turner is.

11-06-2006, 08:50 AM	#10 (permalink)
bikebike69 Member	Update on the DHR; Greg the warranty guy at Turner returned my call first thing this morning (very impressed with that). And was very helpful and shared lots of info with me regarding the frame. So as it stands they are going to send me the new larger rocker links for the shock. They seem to think that the main pivot housing cracks were very isolated and was not the main worry. Greg says build it up, race it, and if anything bad happens they would step up WITH FULL WARRANTY. I'm good with that, so I guess I'll start up the build and hope for the best. Can't wait to get it out to Fontana for the trial run. Thanks again to everyone who gave me info. I really am glad we have such a great forum like this to share info.

11-06-2006, 05:05 PM	#18 (permalink)
roadkillross Throw some Dee's on it	i wnna buy that one dont steal if from me!!!!! __________________ Offroadie-"I ride a fixed gear, but I'm no hipster." dirttorpedo- "i like the runs..........:

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