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Bergsteiger · 01-09-2008, 07:51 PM

Just got my Helmet Hero and I think I have a dud.
I know a bunch of you have this helmet cam, did anyone have any problems making this thing work?
The button on the face is supposed to be the Mode/Power button, but its not responding. The button on top is supposed to start video, or take still shots, again nothing. Wasss up? It powers up, and the display shows 46, but thats it.
Looks like my sweet little wife who picked this up for me at Jensons might be going back tomorrow, unless someone has an idea.

mtnbikerfred · 01-09-2008, 08:19 PM

Try different batteries. If that doesn't work, take it back.

andy aka rut · 01-09-2008, 08:32 PM

Try turning the helmet around. Not only will you see better, your will be pushing the correct buttons too!

Sorry I had to do it.

Bergsteiger · 01-09-2008, 09:28 PM

Nothing works. Gotta go back to freakin Corona tomorrow.

mtnbikerfred · 01-09-2008, 10:09 PM

Sorry

BFloFoxRider. · 01-09-2008, 10:10 PM

mine as well take extra money and look around for awhile

Pickettt · 01-09-2008, 11:01 PM

I believe that Pakhia is an authority on those units, you might try PMing him. Or, call the Ontario JensonUSA store and ask for Jerod. Like I said, he's the go-to-guy on those cameras

PacMan · 01-10-2008, 06:48 AM

I found that the included batteries are junk. Maybe get some better batteries before you make the trip??

It's worth a shot.

~ Pakiha ~ · 01-10-2008, 10:46 AM

I just got a call from the Mrs. it does sound like a dud. We worked on everything to get it going and nothing worked

I love these things so it sucks to see a dud.

mtnbikerfred · 01-10-2008, 11:27 AM

I *thought* I had a problem with mine. It turned out to be a bad memory adapter. MrsMtnbikerfred bought it online somewhere before Jenson had them, so I didn't think returning it was an option. 1 email to GoPro got this response:

Hi Fred,

Sorry you are having problems with the SD cards. Strange that it worked and now it does not.

Have you tried removing the batteries and then re-inserting to see if that sort of resets the device? Do this without the memory card in the camera. Try turning the device on after you put the card in.

If that does not work, then please try removing the batteries to reset the camera and THEN turn the camera on WITHOUT the memory card. With the camera on, try inserting the card and see if it works then.

Is there any chance the card got locked when it was inserted?

What operating system are you using, Windows or Mac?

Please let us know. We may need to have you send us the camera for review and possible replacement if we are unable to get it working for you.

Many thanks,

GoPro Support
http://www.goprocamera.com

Either way, I think you'll have a working camera before you know it.

01-09-2008, 07:51 PM	#1 (permalink)
Bergsteiger Mr. Krisztian	Helmet Hero Help. Just got my Helmet Hero and I think I have a dud. I know a bunch of you have this helmet cam, did anyone have any problems making this thing work? The button on the face is supposed to be the Mode/Power button, but its not responding. The button on top is supposed to start video, or take still shots, again nothing. Wasss up? It powers up, and the display shows 46, but thats it. Looks like my sweet little wife who picked this up for me at Jensons might be going back tomorrow, unless someone has an idea. __________________ Ironhorse MKIII Team Ironhorse SGS Pro Tirreno Razza 900

01-09-2008, 08:32 PM	#3 (permalink)
andy aka rut STR Veteran	Try turning the helmet around. Not only will you see better, your will be pushing the correct buttons too! Sorry I had to do it. __________________ Light travels faster than sound. That's why some people appear bright until you hear them speak.

01-09-2008, 09:28 PM	#4 (permalink)
Bergsteiger Mr. Krisztian	Nothing works. Gotta go back to freakin Corona tomorrow. __________________ Ironhorse MKIII Team Ironhorse SGS Pro Tirreno Razza 900

01-10-2008, 06:48 AM	#8 (permalink)
PacMan Yeti. Turner. Niner.	I found that the included batteries are junk. Maybe get some better batteries before you make the trip?? It's worth a shot. __________________ Less typing...more riding.

01-10-2008, 10:46 AM	#9 (permalink)
~ Pakiha ~ YES on Prop 8	I just got a call from the Mrs. it does sound like a dud. We worked on everything to get it going and nothing worked I love these things so it sucks to see a dud. __________________ "It is easier to find men who will volunteer to die, than to find those who will endure pain with patience" - J. Caesar I am leaving the world the Same way I got here, By Accident.

01-09-2008, 08:19 PM	#2 (permalink)
mtnbikerfred trail-male for hire...	Try different batteries. If that doesn't work, take it back.

01-09-2008, 10:09 PM	#5 (permalink)
mtnbikerfred trail-male for hire...	Sorry

01-09-2008, 10:10 PM	#6 (permalink)
BFloFoxRider.	mine as well take extra money and look around for awhile __________________ Brandon FLOres You measure yourself by the people who measure themselves by you. This is How we do it!

01-09-2008, 11:01 PM	#7 (permalink)
Pickettt Senior Member	I believe that Pakhia is an authority on those units, you might try PMing him. Or, call the Ontario JensonUSA store and ask for Jerod. Like I said, he's the go-to-guy on those cameras

01-10-2008, 11:27 AM	#10 (permalink)
mtnbikerfred trail-male for hire...	I thought I had a problem with mine. It turned out to be a bad memory adapter. MrsMtnbikerfred bought it online somewhere before Jenson had them, so I didn't think returning it was an option. 1 email to GoPro got this response: Hi Fred, Sorry you are having problems with the SD cards. Strange that it worked and now it does not. Have you tried removing the batteries and then re-inserting to see if that sort of resets the device? Do this without the memory card in the camera. Try turning the device on after you put the card in. If that does not work, then please try removing the batteries to reset the camera and THEN turn the camera on WITHOUT the memory card. With the camera on, try inserting the card and see if it works then. Is there any chance the card got locked when it was inserted? What operating system are you using, Windows or Mac? Please let us know. We may need to have you send us the camera for review and possible replacement if we are unable to get it working for you. Many thanks, GoPro Support http://www.goprocamera.com Either way, I think you'll have a working camera before you know it.

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