Halo Headbands = Good Customer Service

[Winger]

Halo headbands are awesome. They channel the sweat so it no longer runs in my eyes.

I've had issues with the special rubber band becoming hard & cracking so this weekend I decided to write Customer Service.

They told me they have a 1 year warranty, and asked for proof of purchase. Today I received a brand new headband in the mail.

So...Kudos to Halo for standing by their products. And if anyone else is having issues with the headband, know you can have it replaced under warranty.

http://store.haloheadband.com/


BTW, they said the proper maintenance was to wash with water & hang to dry.

[tkblazer]

dammit, i had one that cracked and just bought a new one... o well i never ride w/o one since i sweat like a pig

[sdyeti]

they work well, from what i've seen, but leave a hellllll of a mark!

[Skeeter]

Originally Posted by tkblazer

i never ride w/o one since i sweat like a pig

didn't realize you would sweat so much on newb rides

[coldbrews]

Under Armour makes a skullcap that has the top cut out for ventilation, it works just as well. Bought mine at Sports Authority.

[tkblazer]

Originally Posted by Skeeter

didn't realize you would sweat so much on newb rides

yea, you should ride more often and you would have found that out.

[nappyt]

PacMan got me into those a few years back. Now I can't ride without one.

[DeeZee]

Originally Posted by Winger

Halo headbands are awesome. They channel the sweat so it no longer runs in my eyes.

I've had issues with the special rubber band becoming hard & cracking so this weekend I decided to write Customer Service.

They told me they have a 1 year warranty, and asked for proof of purchase. Today I received a brand new headband in the mail.

So...Kudos to Halo for standing by their products. And if anyone else is having issues with the headband, know you can have it replaced under warranty.

http://store.haloheadband.com/


BTW, they said the proper maintenance was to wash with water & hang to dry.

BTW, they said the proper maintenance was to wash with water & hang to dry.

No soap

If I do not wash my helmet pads with soap.....peeeee-yuuuu

[allison]

Who keeps receipts for sweat bands for a year?? I can't even find my camera receipt

[CalEpic]

Not putting them in the dryer is the key. I learned this the hard way. My wife just throws them in the washer with the rest of the load and air dries them now. They'll last forever this way.

C

[dirtmistress]

Originally Posted by allison

Who keeps receipts for sweat bands for a year?? I can't even find my camera receipt

Probably the same people that bought that 55 gal. drum of mayo from Costco 2 years ago under the Garmin305 forum!

[Liquid55]

Originally Posted by allison

Who keeps receipts for sweat bands for a year?? I can't even find my camera receipt

I have a shoe box that i keep ever single receipt. It came in handy after my house was broken into and i had the proof that bought whatever was stolen.

[bobzrag]

Originally Posted by Liquid55

I have a shoe box that i keep ever single receipt. It came in handy after my house was broken into and i had the proof that bought whatever was stolen.

I do that too, and maybe twice a year I actually need to go to look for a receipt but of course can never find it!

[BFloFoxRider.]

hmmm maybe we should all pitch in and get custom STR headbands...
http://store.haloheadband.com/custom_printing_s/26.htm
it says minimum of 50

[PacMan]

Originally Posted by BFloFoxRider.

hmmm maybe we should all pitch in and get custom STR headbands...
http://store.haloheadband.com/custom_printing_s/26.htm
it says minimum of 50

Ya--SweaTRe-router

[Von-Skipp]

Speaking of Halo, I just recieved a post card from them giving me 15% off my next order.

I ordered the anti-freeze one to keep the ears warm on these cold Arizona days. 60degrees!!

[Winger]

Originally Posted by allison

Who keeps receipts for sweat bands for a year?? I can't even find my camera receipt

HA HA! *bows head in shame*
Dad is an accountant.
Every receipt is grouped in an envelope marked with the month & filed.

Saved me $14 so far this year.

[nappyt]

Originally Posted by DeeZee

BTW, they said the proper maintenance was to wash with water & hang to dry.

No soap

If I do not wash my helmet pads with soap.....peeeee-yuuuu

Your suppose to wash stuff like that? I thought it was like pads in your helmet or gloves?

[PacMan]

Originally Posted by nappyt

Your suppose to wash stuff like that? I thought it was like pads in your helmet or gloves?

By "wash" they mean thrown in a sweaty pile on the floor of your car until the next ride, right??

[nappyt]

Originally Posted by PacMan

By "wash" they mean thrown in a sweaty pile on the floor of your car until the next ride, right??

I was trying to figure out what they meant by drying out? Mine are always cold and damp from the last ride and i only ride a couple times a week.