Dons of Rialto

[guero]

I'll plug Don's Bikes of Rialto. They've taken care of me for years. Lifetime adjustments on all bikes purchased at their shop is a wonderful customer retention tool. I meet customers all the time that drive 50 to 100 miles out of the way to purchase and get their bikes serviced at Don's. It's not just the lifetime adjustments and the pricing...Scott, Wayne, Ben, Adrian, Johnny-O, and Damon really take care of you there.

I don't know if I'm the exception because I've seen them do it for other customers, but there have been many occasions where I came in the day before a race and asked if they could just give my bike a once over. They've (mostly Johnny-O) dropped what they were doing to fully adjust my derailleurs, check my brakes, and check the suspension. I have to argue with them that I did NOT need them to clean my bike for me.

I remember that the day before the State Finals at Castaic Lake last year, I brought Ronda (Chicks Who Rip) into the shop. She was looking at the Stumpjumpers and Scott and Adrian asked if she wanted to take it out to the race. Ronda said thanks, but the bike was too big. They said no problem and there was a brand new one in a box they would put together for her if she wanted. Mind this...the shop was closing in about 20 minutes. Again they said no problem and they jumped on the build and had everything together in about 45 minutes. Suspension and the seat were set, and we were on our way!! They just said, "Tell us how you like it."

Ronda had a blast on the bike and ended up finishing on the podium. Guess where Ronda finally bought her Specialized Epic when it was time for her to replace her tank of a RockHopper?

(originally posted by CeeDubb)

[Pain Freak]

Yeah, good shop. They also deal in top of the line road bikes.I think it's Scott that was a very good roadie. They are close to my house and I do go in occasionally, to drool over some of the stuff.

[RidetheRAAM4]

Originally Posted by Pain Freak

Yeah, good shop. They also deal in top of the line road bikes.I think it's Scott that was a very good roadie. They are close to my house and I do go in occasionally, to drool over some of the stuff.

Scott was a pro roadie. He rode for the 7-up team and was sort of in-charge of it for a while. Turns out that he was the first one to sign David Zabriskie as a pro rider. Then Discovery offered David Z. mo' money and Scott said go I can't afford you anymore! He still rides a lot and is still super fast, but not as fast as he once was.

I think Adrian is an up and coming racer too. Don't know what he is racing now, but I do know that he races and he races a lot.

And about the bike shop....

The shop really is great. Very big on Specialized bikes and now also Santa Cruz bikes. I am also seeing Intense bikes there more and more. I have been in there before a race before and needed something and they have given me sweet deals. Everytime I go in there to buy stuff they always give me a "special" price. They really know their stuff. I think Ben used to be a really good mechanic for like 24-hour teams and stuff, but I am not so sure on that. They also have a team that does the 12 hours of Temecula and they are getting better and better. They took 2-person open and 3-person open in January. I am curious to see how close they get to the KHS/Cytomax team in june (assuming the KHS/Cytomax team still shows up to dominate).