Jax, Fullerton

[Pain Freak]

I think there's a little misconception here. People like us (higher end mountain bike riders) are not what make the LBS's money, well some, but for the most part it's the everyday people who ride occasionally or are taking their kids bike in because it doesn't work right. Not to say that we all shouldn't be treated right, it's just we are only a small piece of the puzzle.

There are tons more lower end or enrty level bikes sold then Turners or Ellsworth's.

I've been following this thread and the others like it and for the most part I think the managers have their act together, but they have some employees who may not be making the grade. Brent, thanks a lot for responding to the issues and the feedback, it's really appreciated.

Keep in mind these kids working the floor are not the best paid and don't really have their act together just yet.

I built my frame up with all parts from jax, including my gold deraileur pulleys. "how about you ride your bikes rather than effin them"

Originally Posted by 2wheel_lee

Building bikes is a very loose term. I actually worked with Dave Hansen (the owner of Jax) more than 20 years ago at Buena Park Bike Shop. He was a salesman and mechanic just like myself (although he was older and fatter - he didn't really ride much).

Yes, we used to build bikes, or I should say, assemble them. Dave and I, as well as the other shop techs often had competitions building similar bikes. I always beat Dave, and on top of that, his build quality was always poor. Mine were ready to deliver (bikes were always inspected prior to delivery, anyway). Ah there were many stories and good times.

Feeding hundreds? Perhaps. However, since it is a profit-driven store, and considering the majority of employees are young and inexperienced, the pay is not very good. Heck, I've known a couple managers of the Jax Irvine store, and I can assure you that the pay or benefits is not that good. So with that in mind, Dave is certainly not a philanthropist regarding the statement of feeding hundreds.

I want to clarify that I'm not knocking Jax as a whole. There is a place in the market for shops like Jax and Performance. However, Jax is neither owned by an enthusiast, opperated by enthusiasts (with some exceptions), or tailored to enthusiasts. That's ok.

Congradulations, I'm proud that you can build faster and better than the owner of 6 Jax stores. 20 years later you are...?

[Pain Freak]

Originally Posted by Jaydilinger

I built my frame up with all parts from jax, including my gold deraileur pulleys. "how about you ride your bikes rather than effin them"

Not sure I understand what you're trying to say here???

Word of warning though....Do not try attacking people here, this is not MTBR. You're welcome here as long as you play nice.

[Shannon]

Originally Posted by Pain Freak

Not sure I understand what you're trying to say here???

Word of warning though....Do not try attacking people here, this is not MTBR. You're welcome here as long as you play nice.

My thoughts exactly. You're not exactly going to make many friends around here attacking people right out of the gate.

I apologize, I just don't appreciate when people 'attack' my favorite bike shop, or any bike shop for that matter. If people are so adament about disliking shops they should buy online. When in a shop you pay more because you need to pay the employees to aid your decisions.

[Collette]

Originally Posted by Jaydilinger

I built my frame up with all parts from jax, including my gold deraileur pulleys. "how about you ride your bikes rather than effin them"

Originally Posted by Jaydilinger

Congradulations, I'm proud that you can build faster and better than the owner of 6 Jax stores. 20 years later you are...?

Jay, they're not "effin" their bikes. They're disclosing their various experiences with Jax, which is what the thread is all about. Your last post sounded like a personal shot, which the site mod will not tolerate.

[2wheel_lee]

Originally Posted by Jaydilinger

Congradulations, I'm proud that you can build faster and better than the owner of 6 Jax stores. 20 years later you are...?

Oh this is hard to resist...

1. I know how to spell "congratulations."

2. Thank you for being proud of me. My father is too.

3. 20 years later, I am still a hardcore bicycling enthusiast who actually participates in many forms of cycling, as many people on this forum know.

And don't assume that because I don't own six stores that I'm not doing ok. I'm doing very well, thank you. My career affords me many opportunities that I would not have as a business owner. And the opportunities are getting even better. Best of all, I live a stress-free life, and I'm able to ride mostly whenever and where ever I want. In the last 12 months, I've ridden in some of the most spectacular places, and I've enjoyed every minute of it.

And again, 20 years later, I enjoy coming to STR to share life experiences with friends as well as have many new experiences while making new friends. Life is very good for me, I can assure you.

But this thread isn't about me.

Originally Posted by Jaydilinger

I apologize, I just don't appreciate when people 'attack' my favorite bike shop, or any bike shop for that matter. If people are so adament about disliking shops they should buy online. When in a shop you pay more because you need to pay the employees to aid your decisions.

And I can assure you that most all of the staff at Jax stores is not competent to aid my cycling decisions.

If you don't like the fact that the general consensus of this forum does not feel favorably toward your favorite shop, then you may not want to take it so personally. That's great that you've found a shop that suits your needs. When you advance in your cycling desires, there are many more shops mentioned on this forum who are capable of helping you out.

[guero]

jaydilinger,

welcome to STR. i am the marketplace moderator and encourage people to people voice their opinions when it comes to THEIR OWN PERSONAL EXPERIENCES with the shops they are reviewing. while their experience with your favorite shop does not necessarily jive with your experience/take on the shop being reviewed does not mean you need to start attacking the person who has a negative view on that particular shop. im not sure if you have taken the time to read this entire thread, but a couple of JAX managers and/or employees have read this thread and even registered on STR and responded to the concerns posted.

[Waldo]

Originally Posted by Jaydilinger

I apologize, I just don't appreciate when people 'attack' my favorite bike shop, or any bike shop for that matter. If people are so adament about disliking shops they should buy online. When in a shop you pay more because you need to pay the employees to aid your decisions.

Many here share their experiences, good or bad, with various shops and online retailers. It's a productive process where consumers and shop owners/employees alike can learn and improve.

I don't think you'll find a single person here who doesn't love a good bike shop. It's just that we each have our own ideas of what a "good" shop is. That's why Jax, Adrenaline, Switchback, Path, etc are all successful in their own ways.

[alank]

I agree with Waldo. Jax might not be the best place for the hardcore enthusiast, but I am sure that their business model caters to a certain group - after all they must have some degree of success to keep six stores open.

[Winger]

I think the mods should remove the thumbs down from this thread to keep it more objective.

That was the opinion of the thread creator.

[guero]

Originally Posted by Winger

I think the mods should remove the thumbs down from this thread to keep it more objective.

That was the opinion of the thread creator.

good point winger. i went in a tried to fix this, if you click on the thread within' Marketplace it does not appear, but if you look at it from outside on the main forum page it still is there....might need LBMTB's assistance on this one.

[spookydave]

Originally Posted by Jaydilinger

I apologize, I just don't appreciate when people 'attack' my favorite bike shop, or any bike shop for that matter. If people are so adament about disliking shops they should buy online. When in a shop you pay more because you need to pay the employees to aid your decisions.

You know, it goes both ways.

Why not tell everyone why JAXs is your fav shop?

[RacinJason]

Well said . Lee Can back what he says most of the people on this site have seen him in action.

High end bikes require a more knowledgeable sales person. Department store type bike shops rarely have
sales people who know about Hadley hubs hope brakes titanium hardware and boutique pro level DH bikes.
This is no bash just a fact. The exceptions are the people who work there that are hard core racers and mechanics. I can't name any right now. But it is possible that they might be employed by a department store bike shop.
I go to all bike shops to look around. Some have potential. The only problem is that they get Muscled into only selling the cookie cuter generic and sometimes more affordable big brands .
By contract they cant sell other brands in most cases.
Without them we wouldn't have beginner mountain bikers.

Originally Posted by 2wheel_lee

Oh this is hard to resist...

1. I know how to spell "congratulations."

2. Thank you for being proud of me. My father is too.

3. 20 years later, I am still a hardcore bicycling enthusiast who actually participates in many forms of cycling, as many people on this forum know.

And don't assume that because I don't own six stores that I'm not doing ok. I'm doing very well, thank you. My career affords me many opportunities that I would not have as a business owner. And the opportunities are getting even better. Best of all, I live a stress-free life, and I'm able to ride mostly whenever and where ever I want. In the last 12 months, I've ridden in some of the most spectacular places, and I've enjoyed every minute of it.

And again, 20 years later, I enjoy coming to STR to share life experiences with friends as well as have many new experiences while making new friends. Life is very good for me, I can assure you.

But this thread isn't about me.



And I can assure you that most all of the staff at Jax stores is not competent to aid my cycling decisions.

If you don't like the fact that the general consensus of this forum does not feel favorably toward your favorite shop, then you may not want to take it so personally. That's great that you've found a shop that suits your needs. When you advance in your cycling desires, there are many more shops mentioned on this forum who are capable of helping you out.

[DeeZee]

Originally Posted by Pain Freak

Not sure I understand what you're trying to say here???

Word of warning though....Do not try attacking people here, this is not MTBR. You're welcome here as long as you play nice.

feed the trolls..............

Alright, Thanks everyone for posting some objective stuff on here. I'd rather shop at jax than online so I can support my local bike shop. When you know the equipment I ride with you can judge if I can advance my cycling desires. For now I'm pretty happy on well equiped hard tail.

[Waldo]

Originally Posted by Jaydilinger