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thephat

Quote:

Originally Posted by RacinJason

The Uzzi got a face lift on sat at the Path.
I picked up a Ti spring and a thomson stem 47mm 1.5 .
Now all I need is a carbon monkey lite Dh bar and XO shifters and derialuers and the bike is set.
THE PATH ROCKS!

Those Monkeylite DH bars came in today.

XCMike

Quote:

Originally Posted by DeeZee

What bike did you order?

Niner EMD

spicolli1976

I can't say enough great things about The Path. A+++++++++

wrxkid

Quote:

Originally Posted by spicolli1976

I can't say enough great things about The Path. A+++++++++

Yeah, I really love this place. In the last 2 months, Ive got a new frame, my girlfriend got a new bike and two of my buddies bought new bikes there. The path is seriously the only place I have ever felt like a true friendly local bike shop.

A ++++++++++++++++++++++++

dutch

So I know its late and its been about a week and a half since my first visit, but I have to say I was expecting a bit more. maybe I had some jax irvine vibes around me that the shop peeps didn't like.

I'd just bought a shock off of racinjason and needed to get some spacers/reducers that we didn't have on hand at my shop. It was a sunday and I drove over on my lunch break, anxious to get the shock mounted that I'd purchased that morning. I measured everything before heading over so I could quickly get what I needed and not sound like a doofus, but the guy in their service department proceeded to tell me a few things I already knew, like "the pieces don't always fit flush with the shock because they touch in the middle" duhhh...

Anyways they had the right parts (which I'm very appreciative of, that's kinda why I went there), and so I headed to the checkout after browsing the overwhelming collection of stuff.

The whole time I was in there nobody acknowledged me or said hi, and the checkout guy just swiped my card and handed me a receipt without saying a word.

I guess I thought the shop would be like a sweet hang out where everyone's real friendly, but it appeared that they all had much more important things to do than acknowledge me. Kinda bugged me but I will not stop recommending people there for small parts that our shop does not carry.

Awesome shop, I can't lie, but less than stellar experience with the employees, I have to admit.

DeeZee

Quote:

Originally Posted by dutch

So I know its late and its been about a week and a half since my first visit, but I have to say I was expecting a bit more. maybe I had some jax irvine vibes around me that the shop peeps didn't like.

I'd just bought a shock off of racinjason and needed to get some spacers/reducers that we didn't have on hand at my shop. It was a sunday and I drove over on my lunch break, anxious to get the shock mounted that I'd purchased that morning. I measured everything before heading over so I could quickly get what I needed and not sound like a doofus, but the guy in their service department proceeded to tell me a few things I already knew, like "the pieces don't always fit flush with the shock because they touch in the middle" duhhh...

Anyways they had the right parts (which I'm very appreciative of, that's kinda why I went there), and so I headed to the checkout after browsing the overwhelming collection of stuff.

The whole time I was in there nobody acknowledged me or said hi, and the checkout guy just swiped my card and handed me a receipt without saying a word.

I guess I thought the shop would be like a sweet hang out where everyone's real friendly, but it appeared that they all had much more important things to do than acknowledge me. Kinda bugged me but I will not stop recommending people there for small parts that our shop does not carry.

Awesome shop, I can't lie, but less than stellar experience with the employees, I have to admit.

"measured everything before heading over so I could quickly get what I needed and not sound like a doofus, but the guy in their service department proceeded to tell me a few things I already knew, like "the pieces don't always fit flush with the shock because they touch in the middle" duhhh..."

The guy was a mechanic not a mind reader. I don't think he knew you were an expert.

(insert sound of grinding axe)

Shannon

Quote:

Originally Posted by dutch

I measured everything before heading over so I could quickly get what I needed and not sound like a doofus, but the guy in their service department proceeded to tell me a few things I already knew, like "the pieces don't always fit flush with the shock because they touch in the middle" duhhh...

The whole time I was in there nobody acknowledged me or said hi, and the checkout guy just swiped my card and handed me a receipt without saying a word.

Doesn't sound like you weren't acknowledged. You didn't like that the mechanic was too helpful and you didn't like that the guy at the checkout didn't pay attention to you. I guess some people are just hard to please.

mtnbikerfred

Quote:

Originally Posted by dutch

maybe I had some jax irvine vibes around me that the shop peeps didn't like.

Very likely. Their radar is very sensitive. Especially to peeps in the bike industry. They know how broke you are.

Quote:

I measured everything before heading over so I could quickly get what I needed and not sound like a doofus,

You're not a doofus?

Quote:

the guy in their service department proceeded to tell me a few things I already knew, like "the pieces don't always fit flush with the shock because they touch in the middle" duhhh...

You'd be surprised how many times they hear "Yeah, I know how to put it together", only to have some doofus call back and say "how does this go together?"

Quote:

Anyways they had the right parts (which I'm very appreciative of, that's kinda why I went there), and so I headed to the checkout after browsing the overwhelming collection of stuff.

Welcome to The Path.

Quote:

The whole time I was in there nobody acknowledged me or said hi, and the checkout guy just swiped my card and handed me a receipt without saying a word.

Too efficient for ya? I'm betting it was Sid. He's a roadie

Quote:

I guess I thought the shop would be like a sweet hang out where everyone's real friendly, but it appeared that they all had much more important things to do than acknowledge me. Kinda bugged me but I will not stop recommending people there for small parts that our shop does not carry.Awesome shop, I can't lie, but less than stellar experience with the employees, I have to admit.

It's a weird groove to get into, but once you're in, you'll never want out. I still only know 3 people there by name. (note to Tani: Cool flame-cut metal name-tags) Unless I make an entrance like "Kramer" from Seinfeld or ride a bike I don't even own THROUGH the shop, around the isles, and back out the door (yes, I did it once) I doubt they'd know I was there. Sometimes I feel like they're ignoring me, but it's probably because I'm too chatty and a little annoying. people want to go there, buy stuff and get out. If I want to socialize, I come in late and bring beer. They're always busy (or they should be). It's not much different when it's a madhouse than when it's dead. There's always something to do in a bike shop...

thephat

Quote:

Originally Posted by dutch

The whole time I was in there nobody acknowledged me or said hi, and the checkout guy just swiped my card and handed me a receipt without saying a word.

Thanks for the feedback. This part that I have quoted is pretty dissapointing and a little hard to believe. It is pretty harsh to ring someone up without so much as hello, thanks etc. I will not stand for that from my cashiers if I can identify a pattern.

Fred, thanks for trying to exlpain/justify our culture. I think folks sometimes feel that we are rude because they underistimate our workload.

DeeZee

Quote:

Originally Posted by thephat

Thanks for the feedback. This part that I have quoted is pretty dissapointing and a little hard to believe. It is pretty harsh to ring someone up without so much as hello, thanks etc. I will not stand for that from my cashiers if I can identify a pattern.

Fred, thanks for trying to exlpain/justify our culture. I think folks sometimes feel that we are rude because they underistimate our workload.

Tani it is time for you to hire a "greeter" Go to Walmart to benchmark

To the OP...........

Bottom line for me is I can walk in there get good advice and 95% of the time they have what I want in stock at a good price. They do not waste my time or their time trying to get me to buy stuff I don't want.

Let me know of another shop the carries Hope brakes and pads and about 20 different 29'er tires

duke777

So far I have not been there without someone trying to help me out even though I just want to grab a couple of tubes(of course left with MUCH more) and get out.

I've been to many many shops and most of the time they all either too busy or too cool to talk to me. I'm amazed how many people Tani has at the shop to help people....even his own daughter on the weekends.

That said Path is the only place I know that stocks soooooo many cool things that no one else carries and completely shreds my wallet every time I go there. Coolest Ti parts including custom Ti bars and Ti lock ring for your bling SS anyone? Didn't even know they existed till I walked into path. Wait is that good or bad?

maxwell

Quote:

Originally Posted by DeeZee

Tani it is time for you to hire a "greeter" Go to Walmart to benchmark

Hey, that's MY JOB!

DeeZee

Quote:

Originally Posted by maxwell

Hey, that's MY JOB!

Next time offer to carry my bags out to my car

carbonman

I would like to give a big THANKS to Tani and the peeps at the Path. Saturday Maria, Adam, and I were out and heading for dinner and we were heading in the direction of the Path and thought we would swing by and see what time they were open till or at least what time they opened on Sunday. We have been having issues with our rear wheel on the Big Red bike and wanted to pick up a back-up set of wheels so we could have the problem hub fixed and still ride. Well when we arrived at the shop it was after 6:00 and they were closed. The guys were riding around in the parking lot and we asked them what time they opened on Sunday. They told us and then Tani asked what we were looking for and reopened the shop just for us to make our purchase, thanks Tani. I put the wheels on Saturday night and went for a ride on Sunday. Monday I took the old rear wheel into the shop for repair and Karl hooked me up in the repair dept., thanks Karl. I have had nothing but good service from the Path and hope that they keep up the good work. THANK YOU!

wrxkid

Quote:

Originally Posted by duke777

So far I have not been there without someone trying to help me out even though I just want to grab a couple of tubes(of course left with MUCH more) and get out.

I've been to many many shops and most of the time they all either too busy or too cool to talk to me. I'm amazed how many people Tani has at the shop to help people....even his own daughter on the weekends.

That said Path is the only place I know that stocks soooooo many cool things that no one else carries and completely shreds my wallet every time I go there. Coolest Ti parts including custom Ti bars and Ti lock ring for your bling SS anyone? Didn't even know they existed till I walked into path. Wait is that good or bad?

I totally agree, I can't go 2 minutes without someone asking me if i needed help looking for something.

The vibe is always chill-laxed and the advice is always appreciated.

Ill get the same customer service no matter if I am the only customer there or if it's standing room only.

RacinJason

I have to go once a week to get my fix.

Kritter

I dont live near there and have a hard time getting there but its the only place I will get parts from so long as its not a last minute deal. I tell everybody to go there.


spicolli1976 Member	I can't say enough great things about The Path. A+++++++++


dutch Senior Member	So I know its late and its been about a week and a half since my first visit, but I have to say I was expecting a bit more. maybe I had some jax irvine vibes around me that the shop peeps didn't like. I'd just bought a shock off of racinjason and needed to get some spacers/reducers that we didn't have on hand at my shop. It was a sunday and I drove over on my lunch break, anxious to get the shock mounted that I'd purchased that morning. I measured everything before heading over so I could quickly get what I needed and not sound like a doofus, but the guy in their service department proceeded to tell me a few things I already knew, like "the pieces don't always fit flush with the shock because they touch in the middle" duhhh... Anyways they had the right parts (which I'm very appreciative of, that's kinda why I went there), and so I headed to the checkout after browsing the overwhelming collection of stuff. The whole time I was in there nobody acknowledged me or said hi, and the checkout guy just swiped my card and handed me a receipt without saying a word. I guess I thought the shop would be like a sweet hang out where everyone's real friendly, but it appeared that they all had much more important things to do than acknowledge me. Kinda bugged me but I will not stop recommending people there for small parts that our shop does not carry. Awesome shop, I can't lie, but less than stellar experience with the employees, I have to admit.


duke777 Made in China	So far I have not been there without someone trying to help me out even though I just want to grab a couple of tubes(of course left with MUCH more) and get out. I've been to many many shops and most of the time they all either too busy or too cool to talk to me. I'm amazed how many people Tani has at the shop to help people....even his own daughter on the weekends. That said Path is the only place I know that stocks soooooo many cool things that no one else carries and completely shreds my wallet every time I go there. Coolest Ti parts including custom Ti bars and Ti lock ring for your bling SS anyone? Didn't even know they existed till I walked into path. Wait is that good or bad? __________________ 我爱越野自行车


carbonman Captian of BIG RED	I would like to give a big THANKS to Tani and the peeps at the Path. Saturday Maria, Adam, and I were out and heading for dinner and we were heading in the direction of the Path and thought we would swing by and see what time they were open till or at least what time they opened on Sunday. We have been having issues with our rear wheel on the Big Red bike and wanted to pick up a back-up set of wheels so we could have the problem hub fixed and still ride. Well when we arrived at the shop it was after 6:00 and they were closed. The guys were riding around in the parking lot and we asked them what time they opened on Sunday. They told us and then Tani asked what we were looking for and reopened the shop just for us to make our purchase, thanks Tani. I put the wheels on Saturday night and went for a ride on Sunday. Monday I took the old rear wheel into the shop for repair and Karl hooked me up in the repair dept., thanks Karl. I have had nothing but good service from the Path and hope that they keep up the good work. THANK YOU!


RacinJason STR Veteran	I have to go once a week to get my fix. __________________ My sponsor house


Kritter Member	I dont live near there and have a hard time getting there but its the only place I will get parts from so long as its not a last minute deal. I tell everybody to go there. __________________ Kris Hernandez

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