STR | SocalTrailRiders.org
Your Southern California
Mountain Biking Community
|
|
#1 (permalink) |
|
Bend over
|
so I sent in my shock in to PUSH Sept2007 for a rebuild.
hit a San Juan ride, then some drops around town... anyhow I noticed oil coming from the threaded portion of the shock body that screws into the reservoir. I sent the shock back and PUSH did state that the shock is out of warranty, but if they do find upon inspection that it was a problem due to workmanship and such they would perform a rebuild at no cost. got the call today...a bad o-ring was the problem and PUSH is going to do the rebuild at no cost to me. Service like that is great... honesty and excellent work. I have more shocks to send them...so they will get more business from me! thank you PUSH |
|
|
| post thanked by: |
Acadian (01-31-2008),
andy aka rut (01-30-2008),
bajamtnbkr (01-30-2008),
bighit8 (01-30-2008),
Clyde S Dale (01-30-2008),
Do Work (01-30-2008),
dstepper (01-30-2008),
Fired Yo Momma (01-31-2008),
Marshall Willanholly (01-30-2008),
mottmcfly (01-30-2008),
OMR (01-30-2008),
onegymrat (05-23-2008),
Pato (01-30-2008),
Pho'dUp (01-30-2008),
Red Hot Sloth (01-30-2008),
Red Ryder (01-31-2008),
Schecky (01-31-2008),
speckledtrout (01-31-2008),
station (01-30-2008),
un-kola (01-31-2008),
Waldo (01-30-2008)
|
|
|
#4 (permalink) |
|
|
No excuse is needed. Just send it.
I've also had a good experience with them. Before the Mammoth trip, I sent my shock in. Their website said something like 4 days to return, would have been just in time (I know, I sent it at the last minute). The day after I sent it, their web site changed to 8 days. I paniced and bought another shock because I was worried I wouldn't get the one I sent in back in time, and I wasn't going to miss the Mammoth trip. I got my shock back from Push the day I had to leave (4 days). So now I have a 9.5" x 3" brand new Fox DHX coil shock for sale. |
|
|
|
|
#5 (permalink) |
![]() |
For those of you that don't know, Darren Murphy is the founder and president of PUSH. He was also one of the partners that built Chuck Bikes (a great bike for its time). Couldn't be a better guy... honest as the day is long and believes in customer service... plus he's a hell of a lot of fun to ride with as well. He stands behind every product he ships out the door... and he's accessible by phone!
![]()
__________________
OMR .... An elder grasshopper of the Tribe
|
|
|
|
|
#8 (permalink) | |
|
on a routine expedition
![]() |
Quote:
Garageworks doesn't have quite the same capabilities as Push, such as Push's CNC machines and shock dyno, but Steve is very knowledgeable about suspension and can get most any fork or shock working well for you, as well as help you understand the settings. It's also an advantage that they are local. They've done work for me and CB on both Marzocchi and Manitou forks. Plus, they sell 5.10 shoes!
__________________
|
|
|
|
| post thanked by: |
Acadian (01-31-2008),
BrewMaster (01-31-2008),
Fired Yo Momma (01-31-2008),
OMR (01-30-2008),
Red Ryder (01-31-2008),
scruffylooking (01-31-2008),
silverspot (01-31-2008),
Waldo (01-30-2008),
Winston (01-31-2008)
|
|
|
#10 (permalink) |
|
Senior Member
|
if I had 4 hands I would give Darren and the guys at Push four thumbs up. I’ve been friends with Darren for a long time now and over the years I’ve also been fortunate enough to be able to try many different bikes with both stock then Push tunned suspension.
It all started when Darren was working for Romic, he used to let me try special one off bits he made for Romic shocks and even back then it improved the ride and performance. Many people think Push is out there to make $$, but they are not. Their ultimate goal is to improve the performance of your suspension and ride experience. They listen to their customers and really try their best to give them exactly what they are looking for. I like Push as a company and love their work. Many people send their shock to Push even before trying it out sock…but I strongly suggest that before sending any piece of suspension to Push, ride it in it’s stock form for a extended period of time. This way you can really judge for yourself and make your own conclusion – and I’m positive you won’t be disappointed. I never tried GW - the only dealings I've had with Steve is for FiveTen/Oakley products. Another super nice guy... |
|
|
| post thanked by: |
Marshall Willanholly (01-31-2008),
scruffylooking (01-31-2008),
un-kola (01-31-2008),
Winston (01-31-2008)
|
|
|
#11 (permalink) |
|
Client 9
|
I am curious what the average going rates are for the service? I have heard nothing but good things about Push from other people besides people on STR. Another question do you have to take your shock off yourself to bring in for service or could you bring in the your whole bike and get the fron and rear shock serviced all at the same time?
__________________
And the hangovers hurt more than they used to And corn bread and ice tea took the place of pills and 80 proof And it seems like none of us do the things quite like we used to do And nobody wants to get high on the town And all my rowdy friends have settled down -Hank Williams Jr. |
|
|
|
|
#12 (permalink) |
|
Freeriding is both
|
I would have to agree with everything that has been said about Darren and Push Industries. I had the good fortune of having one of the first prototype rebuilds of the old Vanilla RC about 5 years ago. If I remember correctly, I don't think I even paid anything since his kit was still in the development phase and he wanted feedback. Not only an amazing product (the increase in damping performance is phenomenal) but you couldn't ask for better customer service. I'm glad to see they are still going strong and haven't lost touch with their customers and business philosophy. And like others have said already, you don't have to wait for your shock to disintegrate to send it to them. I wouldn't hesitate to have them rebuild a brand new one.
Here is a link to their website: http://www.pushindustries.com/ All kits are listed with pricing. |
|
|
| post thanked by: |
Fired Yo Momma (01-31-2008)
|
|
|
#14 (permalink) | |
|
Go Angels!
|
Quote:
__________________
Damn,gunna need a lot of stitches for this one.
|
|
|
|
| post thanked by: |
Fired Yo Momma (01-31-2008)
|
|
|
#15 (permalink) | |
|
Granny Ringer
|
Quote:
![]() |
|
|
|
| post thanked by: |
Fired Yo Momma (01-31-2008)
|
| STR sponsored links |
![]() |
|
|
«
Previous Thread
|
Next Thread
»
| Thread Tools | |
|
|
Similar Threads
|
||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| White Industries ENO crank arms/ring | Padre | The Market Place | 8 | 12-28-2007 02:46 PM |
| SOLD!!! White Industries Eno hub on Mavic Open Pro FIXIE | Padre | The Market Place | 5 | 12-28-2007 08:05 AM |
| Anyone ever used a White Industries Eccentric ENO Hub? | Evil Chocula | General Discussion | 9 | 12-07-2007 08:49 AM |
| White Industries ENO Cranks | PacMan | General Discussion | 14 | 09-28-2007 09:04 AM |
| Roco or DHX "pushed" | 420Moment | The Workshop | 13 | 09-26-2007 09:56 PM |
Powered by vBulletin® Version 3.7.1
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.2.0 RC7
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.2.0 RC7






.... An elder grasshopper of the Tribe



