chain reaction

[El Rolo]

I usually support my LBS, but when they do not have what I need, like most of you, I turn to the internet. I saw an ad for Sidi Dominators for $179 at chain reaction in the UK, and they had my size. Most other companies had similar prices on the 07 dominators, but the sizes that were left were for kids or size 13 and up.

So I went for it. I added new rotors to get free shipping and completed the order. I received my confirmation, and I had made a mistake on my address. Sh!t. I tried everything short of calling the UK to change it. They were all geared up for the christmas season and dispatched my order almost immediately...or so they said. This was 4 days before xmas.

Bottom line, I thought I was screwed, and was beating myself up for ordering from the UK. To my surprise, Christmas morning at 9:30 US postal service delivers my shoes and rotors. Shoes were perfect, but the rotors were the wrong, my mistake again. I shipped them back, and they credited my Visa account five days later.

I wanted to give them a big thumbs up, and sharing my experience with the good folks at STR seems like the best way to do it.

Cheers!

[CalEpic]

I bought some cranks from them and was amazed how quickly I received them. Very good service for me too.

C

[thebush]

CRC is great online retailer to order from! I also bought some M770 cranks from them and they were great with shipping. Only hiccup I encountered was DHL screwed something up and they got held up by US Customs for about a week.

[atomrat]

Here is the website if anyone was interested in checking them out.

http://www.chainreactioncycles.com/

[Ladd Jasper]

Thanks for the heads up, El Rolo. I've seen good deals there before, but the international shipping thing always put me off. I'll definitely consider them in the future now.

Mods, maybe add or x-post this to the Bike Shop Reviews sub-forum?

[guero]

i would if i could dale... paging craigger, gene, or gouge..